How long will my repair take?
Many common repairs, like screens and batteries, are finished the same day when the part is in stock. If a part has to be ordered or the fault needs more testing, it takes longer, and we tell you how long to expect before any work begins.
Will I be updated during the repair?
You can check your repair status any time on our Track Order page, and we get in touch if anything changes or we need your OK.
Is my data safe with you?
We only access what the repair needs and your data stays private. A backup before any repair is always a good idea.
I am busy. How do I fit in a repair?
You can start a repair online any time, day or night. Choose a time that fits your day. You will find our opening hours on our locations page.
Is your repair work guaranteed?
Every repair comes with a 90-day warranty, except liquid damage repairs. The warranty does not cover new damage after the repair, such as cracks or drops.
Am I Able To Speak To Someone - Or Can I Only Book Online?
In Short - YES! We have a full customer service team ready to help with your requests and are available during our opening hours.
You are able to get up to date information on the latest pricing and service availability in your area. - Existing Customer? They can give you up to date information regarding the status of your repair process.
Will you wipe my device?
No. Your data stays as it is. If a repair needs a software restore, we ask you first. Backing up before any repair is still a good idea.